Shipping and Returns


Shipping

All our products are carefully packaged with love and care. If an item is a gift, please let us know and we can include a gift tag and message.

Domestic Orders: 

Australia Post Parcel Post OR Express Post - includes tracking and a signature on delivery. Insurance is NOT included, if you would like to add insurance please contact us.

International Orders: 

Australia Post Standard Post - includes tracking but NOT signature on delivery and/or insurance; If you would like these extras on your parcel please contact us.

    NB: Shipping prices may vary.

    Customs Taxes: You are responsible for any customs duties or taxes payable on importing your purchase. We cannot be held responsible for these costs.

     

    Returns

    If your item is damaged please email us: hello@loveisyourcompass.com to let us know within 7 days of receipt of your purchase and we will do all we can to rectify the issue.

    If you want to return your item for any other reason other than damage, please email us within 7 days of receipt of your purchase and we will work with you to resolve the issue as we want you to be 100% happy with your purchase.